Fitness Club Hours And FAQs
Hours
Hours of Operation
Monday5:30am - 10:00pm
Tuesday5:30am - 10:00pm
Wednesday5:30am - 10:00pm
Thursday5:30am - 10:00pm
Friday5:30am - 9:00pm
Saturday7:00am - 5:00pm
Sunday7:00am - 5:00pm
Holiday Hours
Statutory Holidays7:00am - 5:00pm
Christmas10:00am - 2:00pm
New Years Day9:00am - 5:00pm
Day Care Hours of Operation
Monday- Friday 8:30am - 11:30am
Frequently Asked Questions
How much does a Membership Cost?
We have a variety of membership plan available at Phoenix Fitness. Our membership plans vary based on the category (we offer a small incentive to Junior and Senior Members) and also the length of the membership.
To find out more details of our pricing plans simply stop by or give us a call 905-577-0626
What are your Hours of Operation?
Click Here for our Hours of Operation
Do I have to pay a Joining Fee?
We do not currently charge a joining or initiation fee at Phoenix Fitness.
Do I have to join for a YEAR?
No. All of our memberships plans are paid monthly and are on a no obligation, no commitment basis. We only require 10 Days notice to deactivate your membership.
What is included in my membership?
Unlimited use of the cardio, strength, free weights sections of the club.
Use of the locker rooms, shower facilities and use of daily locker.
Group Exercise Classes including Pilates (Spinning classes additional)
Childcare
Do I get a discount if I Pay in Full?
No
How can I pay my membership fees?
We will arrange Bi-weekly Electronic Funds Transfer from your financial institution, also membership fees can be paid via automatic monthly withdrawals via Visa, MasterCard or American Express.
What other fees are there when I join?
New members may be subject to a one time fee to cover the initial fitness consultation, health check. This is a requirement to become a new member. From time to time this fee may be waived under a promotion.
Do you have Group Exercise Classes?
Yes
When are the Group Exercise Classes?
Click here to view the current schedules.
Do you have Childcare?
Yes
Do you charge for Childcare?
Childcare is included in your membership.
What are the hours of the Childcare?
Click here for Childcare Hours.
How many clubs do you have?
We currently have two clubs under the Phoenix Fitness banner that you can use. Our other club is located on main street west in Hamilton. We are also a Member of the Profitness Alliance and with your membership to Phoenix you may use any of the other member clubs at no cost. To view a list of member clubs where your membership is accepted click here.
What help will I get when I join?
When you join the club one of our Fitness Consultants will meet with you and take you through an in-depth fitness consultation and assessment process. At the end of your consultation your fitness consultant will make a number of recommendations for you to help you achieve your health and fitness related goals.
These recommendations will cover all areas and aspects of Fitness. Health, Wellness and Nutrition required to move towards your personalized goals.
Will I get any help throughout my membership?
Every 90 Days you are eligible to visit with one of our Fitness Consultants to check and measure your progress and get fresh ideas and tips on how to progress further.
Do you have Personal Training?
Yes. We currently have a team of certified trainers with a variety of backgrounds and specialties.
To learn more about our trainers click here.
What does Personal Training cost?
A Personal Trainer can be hired starting at $50 per 1 Hour Session. We have a variety of packages and trainers available but we only prescribe packages after having met with you and conducting an in-depth consultation. We do this is to establish your personal needs and requirements and also to try to match you with the trainer who will best help you achieve your goals.
Do you have spinning classes?
Yes
Click here for current spinning schedule.
Is there a cost for spinning classes?
Yes
Call or stop by for details
Do you have lockers that I can use?
Yes we provide lockers on a day use basis, please bring your own lock.
Can I rent a locker permanently?
Yes.
We offer 3 sizes of locker and a monthly rental fee can be added to your membership fees.
Small Locker $5 per month
Medium Locker $10 per month
Large Locker $15 per month
Do you supply towels?
No
Can I try the club before I buy a membership?
Yes we offer a free week pass.
How do I cancel my membership?
Simply notify the club in writing or in person 10 days prior to your next membership fee billing date and we will deactivate your membership.
If you wish to reactivate your membership you may call or visit us and authorize your billing to commence again, in this case if you are reactivating within 6 months of leaving you will not be required to pay any upfront fees.
